Both routes lead to an independent pest control company serving the area. What to include, what happens next and where different kinds of questions should go are explained in the sections below.
Ways to reach a provider
- Call Now: the quickest route if you want to talk through the problem
- The service pages: pick the page closest to your problem to understand the work first
- The request form: name, phone number, ZIP code and the service you need
What to include in your request
- Photos or notes of what you have tried
- The best time for a call and who can give access
- What you saw, where and when it started
- Anything that affects the work: pets, children, allergies, locked gates
- The street address or at least the ZIP code of the property
What happens after you send it
Your request reaches an independent pest control company serving your ZIP code, and the provider calls you back. During that call it confirms the address, asks questions, explains any assessment charge and agrees when to inspect. This website promises no appointment, price or arrival window.
Where we connect you: Madison and nearby cities
In Madison, Pest Control in Madison covers ZIP codes: , and requests also go to providers serving Middleton, Fitchburg, Sun Prairie, Verona and Monona. You can still send a request if your ZIP code is not listed; the provider will tell you whether it can serve the address.
Questions that are not about booking
For a question about information shown on this website, use the form and say that it is a website question. For questions about work already carried out, contact the provider named on your agreement. For questions about licences, ask Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP).
Emergencies
If there is immediate danger to people or property, such as fire, a gas smell, an electrical hazard, flooding or a serious allergic reaction, contact emergency services first. This website is not an emergency service.
Before you call: a quick checklist
- Take two or three clear photos
- Have your address and ZIP code ready
- Note any earlier work or treatments
- Decide who can be home and when
- Write down the date the pest problem started
What a useful description looks like
Compare two descriptions. One says, "I have a pest problem." The other says, "I first noticed it three weeks ago in the back bedroom, it happens mostly at night, I have two photos and I have tried a store-bought product without success." The second lets a provider plan the right inspection and bring the right equipment.
Photos and details that help
- Notes about products you tried and what happened
- A close photo of the evidence, with a coin or ruler for scale
- The age of the home and any recent repairs
- A wide photo that shows where in the property the problem is
- The date and time you noticed it and how often since
Access, pets and timing
Tell the provider who can give access, whether gates are locked, whether pets are loose and the times that suit you. Do not send gate or alarm codes through a general form. Share those directly with the provider you choose, once you have confirmed who they are.
Renters and property managers
A tenant needs to check the lease and inform the landlord or manager in writing, as the work may need their authorization or arrangement. A building manager should state how many units and common areas are involved so that the visit can be planned.
After the visit
Once the work is done, keep the invoice, the written findings and the warranty terms. If the problem returns, call the provider first and refer to those documents. If you want to tell the website about your experience or about something unclear on a page, use the form and mark it as feedback.
Replies and what to expect
The form accepts requests at any time. A provider replies according to its own schedule, so no response time is promised by this website. Use Call Now to talk right away, and if you hear nothing back, send the form again or call another provider.
How your details are used
Form details go to an independent provider for one purpose: contacting you about your request. They do not feed a mailing list for unrelated advertisers. What is collected, and who receives it, is explained on the privacy page.
Contact for website questions
Questions about the information here, a coverage list or a guide for instance, go through the form marked as a website question. Say which page and what looks wrong, and a review will follow so that any error can be corrected.
What to expect from the first conversation
- The provider asks for your address, your ZIP code and a description of the problem
- You hear what the assessment involves and whether it carries a charge
- You agree a time for the inspection, or you decide to compare another business
- You receive the findings and a written scope before you agree to any work
- You keep the right to ask questions, take time and say no